How can we help?

Answers to the most common questions. If yours is not here, write to us.

Booking

How much does Yuppi cost?

Nothing for families. The price you see is the entertainer’s, with VAT and travel included.

Do I pay anything when I send a request?

No. You send a request, the entertainer confirms within 24 hours and you agree directly how to pay.

Can I ask the entertainer something before booking?

Yes: the request has a space for notes. After confirmation you also get their phone and email.

How do I cancel a booking?

In your personal area open the booking and choose “Cancel”. The page tells you whether cancelling is still free.

The entertainer cancelled: what now?

We tell you right away by email. Write to us and we help you find an alternative for the same date.

Do I need an account?

No. To book you only need your email. To see your bookings, sign in with the link we email you, no password.

The email did not arrive

Check your spam or promotions folder. The link lasts 20 minutes; you can ask for another from the sign-in page.

We answer Monday to Saturday, 9:00 to 19:00.